Shipping Policy

Here is what to expect after placing your order with Smilefun.

Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays.

Delivery Time

Orders delivered within the United States generally arrive within 3–7 business days after processing. Delivery times are estimates and may be affected by the carrier, holidays, weather, address issues, or other circumstances beyond our reasonable control.

Order Tracking

After your order is placed, you will receive an order confirmation email. When the order ships, we will send a tracking email. Tracking information may take 24–48 hours to update. Please check your spam or junk folder if you do not see the email.

Free Shipping

Free shipping is available on orders over $100, unless otherwise stated at checkout or in a promotion.

Questions

Contact Kang Tu International Trading Co., Limited (Smilefun) at SmilefunLJ@163.com or 17613169320. Address: RM 104 UNIT A 21/F TOWER B BILLION CENTRE, NO.1 WANG KWONG ROAD, KL.